The most significant change to the assessment of local public services in years.
CAA is the new framework through which the major public service inspectorates will independently assess how well local people are being served.
Its focus is primarily on the prospects for better outcomes locally rather than the internal workings of individual organisations.
Tackling the causes of ill-health, improving the local economy, introducing carbon emissions…
These priorities require public bodies to work effectively together and with their communities. This in turn requires a joined up assessment framework – CAA.
Deliver better services for local people.
In order to keep delivering high quality services you need to understand the needs of your community and the expectations of your partners and the inspectorates.
Find out how CAA will help contribute to better value for public money and better results for local people.






