Masterclass
NHS Leadership Masterclass 2010
24th February 2010
Registration and refreshments
Opening remarks from the Chair
Preparing for the future
East Midlands SHA - New leadership behaviours a National Leadership Council Perspective.
Developing an effective performance management culture
- Inspiring your workforce and getting buy in from your staff
- Communicating unpopular decisions and implementing change to secure long term gains
- Identifying the skills you need to build your personal capacity and capability to lead
- Creating an entrepreneurial work culture: Empowering staff to use their initiative to the benefit of your organisation
Developing your strategic vision: Seeing the bigger picture for your organisation and the NHS as a whole
- Understanding wider NHS issues and their influence on leadership
- Translating your organisation’s strategy into action
- Working effectively with and influencing senior managers
- Identifying and building relationships with key stakeholders to deliver your strategy
Question and Answer Session
Morning refreshments
Achieving leadership success within the NHS
- Rebranding yourself as a manager to support your next move
- Understanding transformational and transactional leadership and what style suits you best
- Personal benchmarking and motivational techniques
- Leading multi disciplinary teams and utilising the skills within them effectively
- Exploring the importance of self awareness and emotional intelligence
People skills: Developing the ‘soft skills’ that every great leader should possess
- Getting the best from your staff and dealing with difficult people
- Managing conflict within your teams: Learning how to resolve issues before they become serious
- Eradicating under performance in the most effective and least confrontational way
- How to conduct resolution meetings in a sympathetic yet impartial manner
- Managing and influencing staff who you don’t line manage
Question and Answer Session
Lunch
Workshops afternoon
Delegates will attend both workshops over the course of the afternoon
Talent management workshop
The quality of the team you manage as well as the morale within it is integral to your success. In attending this session you will learn how to identify and nurture talent within your workforce, set organisational objectives and coach your staff and explore how doing so will make you a better leader.
- Identifying and nurturing talent in your workforce
- Knowing how and when to utilise the skills and abilities of your colleagues to best effect
- Developing a competent team, setting organisational objectives and staff coaching
- The effective and strategic use of your staff’s appraisals, competency framework’s and PDP’s (Personal Development Plans)
Efficiency and quality skills workshop
The downward pressure on healthcare budgets is going to push efficiency to the very top of the agenda. This workshop will equip you with the skills and knowledge you need to successfully take your organisation and staff through the current tough economic period
- What does it mean to be a competitive and efficient provider
- Efficient use of resources: How to apply LEAN Thinking
- Exploring your role in delivering the Quality and efficiency (formerly QIPP) agenda
- Using the Commissioning for Quality and Innovation (CQUIN) payment framework
- What skills do you need to develop to take your organisation and staff through the current tough economic period
